WE’VE GOT YOU COVERED
The average repair cost is $450 - $650, not including downtime and lost revenue to your business. Bumper-to-Bumper solves the problem.
- No Unexpected Costs
- Minimal Downtime
- Reduced Operating Expense
Hassle Free
No more internal challenges waiting for estimates and approvals, just report your product issue via our Service Request system and we'll take care of the rest..
No Surprises
Have the confidence that your project budget is fixed with no surprises regardless of failure, accident or market fluctuations.
Minimal Downtime
If your unit cannot be repaired Getac will replace it with a unit of equal or greater specification.
RETURN TO BASE LOGISTICS
For 3 Year Return-to-Base service, you simply return your unit to our base for service.
- Original Getac Parts
- Professional Getac Repair Engineer
- Local Real-time Technical Support
Warranty Benefits
- Only genuine Getac approved parts used in any repair
- Highest quality repair by Getac qualified technicians in our own customer-centric support center
- Standard and consistent repair management
- Getac control and ownership for entire repair process
Your Service and Repair Process
- Login Service Request System on Getac Service System (GSS)
- After logging in, please pack the equipment and attach a printed copy of the service application details, and then send the package to Getac service center.
- Upon receipt of the unit full diagnostics will be carried out and unit will be repaired
- Unit will be tested, cleaned and shipped back to required address
OUR WARRANTY COVER AND SUPPORT SERVICES
*Applicable for USA, Europe regions, Australia and Mexico.
